Community Information Support Services is a Not-for-Profit social enterprise established to support the health and well being of Australians.
Our vision is to see the generation of better health and social outcomes across Australia by improved access to high quality community information.
Our mission is to provide all Australians with access to the information they need to improve the health and wellness of their communities on a local, regional and national level.
We support the coordination of health and wellness activities in local communities and provide ways that the public and service providers can work together. We have focused our activities to support people who are vulnerable to disease and isolation in the community including:
1) People who struggle with their mental health
2) Older Australians
3) Young parents
4) Aboriginal and Torres Strait Islander People
5) People with chronic disease
6) People with a disability
We do this through two websites, with plans to link them into an exciting joint platform, My Community Directory and My Community Diary. We actively develop and provide practical frameworks, guidelines and resources for the public, community organisations, councils and government to work together with people who are vulnerable.
We work directly with health and community sector organisations, government agencies such as Hospital and Health Services and other professionals to provide ways of supporting people to prevent disease and promote the management of disease in Australian communities. We are also committed to providing access to our library of online data for Information Technology experts to create solutions that improve health and social outcomes for the Australian community.
To facilitate access and exchange of information, CISS has developed the Australian Community Data Standard (ACDS). The ACDS provides a framework for interoperability between Community Sector data and other data sources. Providing widespread access to Community Sector information is an essential element in driving positive social change.
Quality Health and Community Services Information - the key to better social outcomes
Community Information Support Services is a leader in managing and disseminating information needed to improve the health and well being of Australians. Through My Community Directory, CISS provides the largest verified collection of Health and Community Services Industry information in Queensland, and will expand to provide a national resource by 2015.
Community Information Support Services Ltd. is a registered company limited by guarantee and is governed by a management committee.
City of Cockburn joins My Community Directory and will launch the Cockburn Community Directory
Western Downs Regional Council joins My Community Directory and will launch the Western Downs Community Directory
18 March 2016
Over 90,000 unique visitors to My Community Directory
We are proud to be providing information to people living in the ACT and WA
30 June 2015
Community Information Support Services now provides the Nican National Database
The Nican website is foucsed on
Inclusive recreation for Australians of all abilities
www.nican.com.au will be supported through the Community Information Support Services Office
10 Mar 2015
Information link prompts enhanced process improvements for
My Community Directory
External links can be a problem for any user generated content website.
If a domain name (eg www.yourorgansation.org.au) registration is not paid it can be purchased by another business - and then the website is linked to information about a different organisation. This can be confusing!
A review of links is underway and regular monitoring and verification processes are being used to identify when links are owned by different entities.
If an incorrect link is identified it can be corrected within a few hours. Community Information Support Services values feedback and anyone who sees a problem with the data, or notices information that needs updating should call 1300 762 515 to notify us immediately.
Every week users of our website actively help maintain the data in My Community Directory. “As Queensland largest as most trusted community directory, Community Information Support Services holds very high standards. We are proud to service the wider community with over 70,000 visits each month".
Find our more
08 Jan 2015
Community Information Support Services Ltd is endorsed as a Deductible Gift Recipient (DGR) from 08 Jan 2015. It is covered by Item 1 of the table in section 30-15 of the Income Tax Assessment Act 1997. Click here
14 JLY 2014
We are working with Metro South to provide Community information for the Virtual Health Precinct Project - A project that is going to create some health
12 JLY 2014
Work With us!
Keen to make a difference? We are looking for a Health Outcomes Officer - Creating a link between Health and Community Services Sector.
2 JNE 2014
English Family Foundation
As part of our expansion, the English Family Foundation have provided support to create a platform that expanded nationally.
12 APR 014
Rural and Regional Communities
Community Information Support Services has established a donation account in partnership with the Foundation for Rural and Regional Renewal - Want to Support our work in Rural Australia - Contact us
7 JAN 2014
New Data - New Opportunities
There has been significant new data published by the Gold Coast City Council creating new opportunities - If you are on the Gold Coast and want to create something supports improved service delivery let us know!
24 DEC 2013
We reached 1 million!
With your support we have achieved some incredible results this year over 1 million pages listing pages were viewed over 1600 people contacted organisations through the website. We welcomed over 400,000 unique visits were made to our website 26% of visitors returned and interestingly 33.50% of our visitors were...more http://lnkd.in/4gHc4u - local information wherever you live! Looking forward to 2014!
Click here to see the exciting changes!
03 DEC 2013
PREMIER'S OPEN DATA AWARDS
Community Information Support Services were finalists in the Open Data Awards for Access My Community - Over 80 Community Organisations are using this product!
31 NOV 2013
Community Information Support Services is a member of the Australian Library and Information Association
31 AUG 2013
At the Queensland Government Open Mixer we launched Social Challenge. We are looking for Community Sector Organisations who have a challenge and will link them with ways they can be solved using data and IT solutions.
15 JLY 2013
Charity Status Achieved!
We are pleased to announce that Community Information Support Service Ltd is now a registered charity in Australia. This will allow us to expand our significant contribution to the Community Sector.
01 JLY 2013
Working Together - We are now working with My Community Directory
We have made significant progress, and CISS are now providing the My Community Directory online directory of community information in Queensland - This is an important advance for the Australian Community Sector.
10 MAR 2012
The Working Together Green Paper examines how the Community Sector could work better together in the face of significant and unprecedented change in the state and national Community Service environment. Read more. Is it time to develop an Industry Body?
16 FEB 2012
The economic and social contributions of Queensland's Health and Community Services Industry
Each and every Queenslander depends on the services provided by the Health and Community Services Industry to participate in employment, education, family and community life. All Queenslanders benefit from the Industry's significant economic contributions. This is good news that the sector is now recognized as an industry. Read more
08 FEB 2012
In 2012 CISS and Healthy Places plans to deliver training across Australia to people in communities who can deliver Cook Well Be Well, How to be an Urban Hippy, My Future Our Community and Health @ Home. Contact us for more information.
06 JAN 2012
We are excited to announce a new Partnership with Healthy Places - Local programs for local people - take a look at their work - Find it here.
01 AUG 2011
Queensland Floods Commission of Inquiry Interim report
The report will have a significant impact of the community sector - make sure you read the recommendations - its worth a general read. Find it here.
05 MAY 2010
WEBSITE GOES LIVE
CISS Website is now available.
03 MAY 2010
Queensland Compact - Good Practice Guide for Data and Information Sharing
Closing date for feedback: 09 May 2010 – Click here for more information.
29 APRIL 2010
CISS signed an MOU to be sole supplier of Community Access to My Community Directory. This partnership provides opportunities to develop relationships across the Community Sector.
10 MAY 2010
Government Response to the Report of the Government 2.0 Taskforce
The Engage: Getting on with Government 2.0 report was released on 3 May 2010, its worth a read.